End-to-end guide for Tool, Remote Tool, session attach flow, Agent status and FlashXtool VPN relay.
FXT6-...).Connect ENET cable, ignition ON, then open FlashXtool VPN on customer laptop.
Press Start Session, confirm cloud and car link become online.
Customer sends the generated code (FXT6-...) to you.
Paste session code in Remote Tool , then press Connect, then run Read Unit actions.
Connect ENET cable to your laptop, set ignition ON, keep NIC on automatic IP, then open Tool.
Click Read Unit. This runs VIN + CPS VIN + serial + unit type + IP + version + map + files + FSC pipeline and fills all key fields.
Use specific buttons when needed: Read VIN, Read Serial, Read FSC, Read Unit Files, Read Unit Map, Read IP.
Admin can attach to a user scope and run Tool on behalf of that user. Actions still update the shared VIN snapshot and history for traceability.
Customer runs FlashXtool VPN and shares active code (FXT6-...). Paste code and click Connect manually.
Green bridge means cloud relay is reachable. If bridge is online but no car link, customer must reconnect ENET/ignition and press Start Session.
Remote Tool sends command to cloud, customer VPN polls and executes locally on 169.254.x.x network, then result returns and fields populate.
Check session still started on customer side, cloud status not offline, and car link stays connected. Then retry action from Remote Tool.
| Problem | Action |
|---|---|
| Session code invalid | Use exact FXT6-... code from customer VPN tool and retry Connect. |
| Bridge online, no car detected | Customer checks ENET cable, ignition ON, NIC on automatic IP, then re-starts session. |
| Read actions keep spinning | Verify session still active on customer side and that cloud + car link remain green. |
| Agent shown offline | Open agent app, confirm email/token login, then wait heartbeat update. |